
“So, can you please confirm your date of birth for me sir?”
–Sure.
..
“Your date of birth, sir?”
–Ready to confirm.
“What is it then please, sir?”
–If I tell you, then I’m providing it, not confirming it.
“Well could you provide your date of birth then please sir?”
–No, why do you want to know what my date of birth is?
“I already know it sir, I just need you to confirm it..”
–Ready to confirm, fire away.
“Well what is your date of birth?”
–You tell me, and I’ll confirm it.
“I can’t tell you, I need you to confirm it to ensure I have the correct date of birth.”
–I can’t confirm it, unless you tell me it first.
“It’s for security purposes, sir, please tell me your date of birth.”
–So a stranger calls me, and asks me to confirm my date of birth without providing such date beforehand, and I am expected to just tell them what it is? And that’s for security? Who’s security? Doesn’t sound like my security..
“I understand sir, but please, just confirm your date of birth..”
–Sure thing, ready to confirm.
“..Call terminated..”
–What a strange fellow. Didn’t even want to hear about my accident..


Intrinsic Cognitive Load 







